- Hello, Crest & Co, I just want to ask if you do shipping worldwide. I’m from a different country andI amcurious if I can buy from your website online.
- Hi, dear customer. Thank you so much for sending us your question and for telling us that you want to buy from our brand. We are very happy to tell you that, yes, we do shipping and delivery worldwide. If we do not have any branchinyour country or area, you may shop online and we will ship and deliver it to you.
- Can I return my order?
- Hello, thank you so much for sending your question to us. We’d like to apologize but no, you may not return your order especially when it has already been delivered, unless the item has damages.
- Is it possible to cancel my orders?
- Hi, thank you for messaging us. Yes, you may cancel your item a day after your order. We do give the customers a 24-hour span of time for canceling their orders since there are people who are quick to change minds. However, if 24 hours have passed or the items have been shipped and delivered, you cannot cancel the orders anymore.
- If I buy an item as a gift, can you deliver it to a different address or to the person I’ll be giving the present to?
- Hi, thank you so much for sending us a message. Yes, we may ship and deliver the item to the person you will be sending it to, however, you must make sure to give us the current andcorrectaddress of the person you would like to give a gift to so we can avoid delivering it to wrong people. Crest & Co would like to avoid it if possible.